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Philhealth: No ransom paid to hackers

PhilHealth: Cyberattack under control, no data leak website online

Photo from Philhealth Region XI Facebook Page

The Philippine Health Insurance Corp. (PhilHealth) has maintained that no ransom was paid to hackers after some of its online services were restored on Friday noon after a weeklong cyberattack.

In a statement on Friday, PhilHealth announced that the website and the members鈥 portal were now back and may be accessed by members. However, the e-claims system used by health-care institutions was expected to be available later in the day.

鈥淧hilHealth has been working round the clock since Friday [last week] to clean up the affected workstations and restore normalcy the soonest,鈥 it said.

A hackers鈥 group, who calls themselves 鈥淢edusa,鈥 reportedly demanded $300,000, or about P16 million, otherwise they would leak the data they stole from PhilHealth鈥檚 database. But the state insurer insisted it did not give in to the demands of the hackers.

鈥淥n the alleged demand for ransom, we reiterate the government鈥檚 policy of not paying one to criminals,鈥 it said.

Following calls from PhilHealth鈥檚 labor union to investigate who is liable for the data breach, the state insurer promised to 鈥渋mpose disciplinary actions鈥 on people who had been 鈥渞emiss in the performance of their duties.鈥

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