PETALING JAYA, Malaysia鈥擜 picture of a rodent inside a food warmer at a 24-hour convenience store in Kelana Jaya has gone viral.
The image, which was appended to a Facebook post, shows a rodent on top of a row of sausages and fish balls at the 7-Eleven outlet in Kelana Centre Point.
The incident is reported to have taken place on Jan 2.
7-Eleven Malaysia responded to the viral post on Friday, assuring that the issue was 鈥渁n isolated incident鈥.
鈥淧lease be assured, this is an isolated incident as we have certified quality assurance audits and regular pest control steps in place to prevent such occurrences,鈥 it said in a post on its Facebook page.
The company said it has conducted its own internal investigations and has cooperated with the Health Ministry office for the district of Petaling.
鈥淭he safety and well-being of our customers are of the utmost importance to us,鈥 it said.
It added that 鈥渇urther corrective actions鈥 would be taken to prevent such an incident from recurring.
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