\u201cOur company was founded with the vision of service to the greatest number of people from all walks of life. We have and will always continue to uphold this tradition as we build a community that welcomes all and discriminates no one.<\/p>\n
\u201cOn May 26, 2018, a social media post alerted us of an incident in our mall wherein a security guard allegedly displayed untoward conduct towards two PWD customers. The matter was immediately escalated to the mall management for investigation. We took the necessary steps to address this issue, and reiterated to our personnel our commitment to offer high levels of service in any situation.<\/p>\n
\u201cWe would like to assure our community members that we have programs in place to continue training our frontliners on customer relations.<\/p>\n
\u201cFarmers Plaza extends our sincerest apology for the inconvenience the incident has caused. We believe the PWDs are a vital part of our community, and as with all our customers, we endeavor to serve them to the best of our ability.\u201d<\/p><\/blockquote>\n
\/atm<\/p>\n","protected":false},"excerpt":{"rendered":"
The management of Farmers Plaza issued on Tuesday a statement apologizing for the \u201cuntoward conduct\u201d of a security guard towards a deaf couple by denying them entry into the mall in Cubao, Quezon City.<\/p>\n","protected":false},"author":1098,"featured_media":995515,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[34,47],"tags":[4537],"byline":[],"source":[206075],"column":[],"editor":[189937],"videographer":[],"position":[],"acf":[],"yoast_head":"\n
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