NAIA ‘full system overhaul’ underway – operator

Naia Terminal 1 (INQUIRER FILE PHOTO)
MANILA – The Ninoy Aquino International Airport (NAIA) will undergo a “full system overhaul” this year through a partnership with US-based Collins Aerospace, the New NAIA Infra Corp. (NNIC) said Thursday.
In a statement, NNIC president Ramon Ang said that with the advancements, NAIA “will be one of the most modern and efficient airports in the region.”
“This modernization is long overdue, and we are committed to transforming NAIA into a world-class gateway that meets the expectations of modern travelers,” Ang said.
Collins Aerospace will deploy a support team at NAIA in May. By August, core systems for passenger processing, baggage tracking, and resource management will be operational, the NNIC said.
The final phase, set for completion in September, will introduce self-service check-in kiosks, pre-security e-gates, self-bag drop stations, and biometric boarding gates.
The modernization will introduce a common use passenger processing system and common use self-service kiosks that will allow passengers to check in and drop off their luggage.
Biometric screening will replace multiple document checks and reduce wait times while improving security.
Real-time flight information will be available through an upgraded flight information display system and the NAIA website.
Security will be strengthened via pre-security e-gates and passenger flow management systems.
A new airport operational database and resource management system will be introduced to improve staff deployment and resource allocation.
Also, a new baggage reconciliation system will provide real-time tracking to minimize lost luggage incidents.
Advanced flight tracking and predictive analytics are underway to improve arrival time estimates and runway planning.
The NNIC added there will be an automated airline billing system that will streamline transactions for landing, takeoff, and other airport fees.